Posts by ambservices
Eight Ways to Build Customer Trust and Loyalty
Everyone knows the way to build a business is through loyal customers, repeat business, and referrals. But how do you know you will get these when you first work for a new customer? Here are eight ways to make it almost foolproof. 1. Be a knowledgeable professional Customers tend to trust contractors who are serious…
Read MoreAll in One or Two Pass Cleaning for House Washing?
This is the second part of the discussion I started last week. Historically, house washes were single-step chemical washes made just to try and clean the surface with no other properties being asked for. But now more and more of the industry and customers want more from a house wash. Yes, they want clean, but…
Read MoreWhy Do Alkaline Cleaners Work So Well?
Well, the first reason is simple. We live in an acid world! Most things in and around us every day are acidic. Even we are acidic. Most people’s skin sits at about 5.3 on the pH scale (acidic). The air we breathe out, CO2 is acidic. The most pH-balanced thing we deal with every day…
Read MoreNew 10 pound Powder Products
A few weeks ago we are introducing our new line of 10 pound containers of powder products at the Pressure Washing Seminar held in Albany, NY. These 10 pound containers have a re-sealable ratched lids which makes them easy to open and use only what is needed to be mixed at one time. Each container holds 10 pounds…
Read MoreSodium Hydroxide vs. Potassium Hydroxide what’s the difference?
For the kitchen exhaust cleaning contractor, almost any cleaner you would want to use on the market today will be based on one or the other of these chemicals, or be a combination of the two. You need to understand their differences, pros, and cons to be able to best choose a product to fit…
Read MoreMid America Trucking Show 2012
It was another great show this year in Louisville, KY. We again were a sponsor of Big Rig Networks MATS 2012 Sweepstakes. Our first winner on Friday of 5 gallons of product was Keith Sermon from Louisville, KY who is a driver for Landstar. Then on Saturday winning 5 gallons of truck wash was Chris…
Read MoreBusiness Succession Planning
With this month being National Financial Wellness Month I asked a friend of mine Mr. Don Schwerzler for an article that addresses an issue that all small family business owners should hope to face, succession planning. Here is his article: Succession Planning: Who needs it? And when do you start? BY DON SCHWERZLER Founder, Family Business…
Read MoreIs Mild Weather Extending Your Cleaning Season? Or Did Rain Tank It?
I know this week is bringing record-cold temperatures, but for many so far this winter has been very mild and is causing some contractors that normally close up shop during the winter months to find their phones ringing off the hook with business. A Minnesota contractor for example had to call to get an emergency…
Read MoreHow to Use and Analyze a Referral Program
During this month of Business Planning in December, we will take a look again at how to use a customer referral program and how to analyze its progress or failure. I know this will be a long post, but please bear with me. The first is to have a referral program in place. Next, if…
Read MoreCompetitor Comparison
Do a Competitor Comparison Chart to see where your business stands in your market. First list who your competitors are by name and address. Do they compete with you in just one area, for just one service or type of customer? Do you only have competition with one other business for one service by five…
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